Shipping policy
Shipping Policy
Welcome to Woodlander Workshop! We value your business and strive to make the shipping process as seamless as possible. Below, you'll find all the details about our processing and shipping practices to ensure a smooth experience for you.
Shipping Methods
All ornament orders are shipped via reliable USPS services. You can choose between:
- USPS Ground Advantage: A cost-effective option for standard delivery.
- USPS Priority Mail: A faster delivery option for when you need your ornaments sooner.
Processing Time
We handcraft your custom ornaments with care. Our standard processing time is 3-5 business days before shipping. Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Timeline
Delivery times vary based on the shipping method selected at checkout:
- USPS Ground Advantage: Typically arrives within 2-5 business days after shipment.
- USPS Priority Mail: Typically arrives within 1-3 business days after shipment.
Order Tracking
Once your order is shipped, a tracking number will be provided via email. You can use this number to track your package directly on the USPS website.
Shipping Costs
Shipping costs are calculated at checkout based on the method selected and the total weight of your order.
Lost or Damaged Packages
Woodlander Workshop is not responsible for lost or damaged packages caused by the shipping carrier. If an issue occurs, please contact USPS directly for assistance. If you need additional support, feel free to contact us.
If you have any questions about your order or shipping, please contact us, and we’ll be happy to assist you!